LESN Online > Certificate in Supply Chain Management

Course Descriptions

GBUS 447. Negotiation (3 credits)/GB-OL 447 (non-credit)

This course examines the behavioral foundations of the negotiation process. Topics include: the negotiation process, negotiation planning, power in negotiations, communication in negotiations, tactics, concepts of win-win and win-lose, social styles, individual and team negotiations, ethical considerations, cultural differences, negotiating in sole sources (customer) situations, and using third parties. The concepts will be exposed through both lectures and simulations. The major evaluation for the course will be a complex, comprehensive simulation.

GBUS 450. Strategic Supply Management. (3 credits)/GB-OL 450 (non-credit)

A survey course designed to introduce the vital role played by supply management in achieving overall effectiveness for the firm in today’s global economy. The course starts by examining the traditional purchasing process and then moves on to an examination of the evolution of purchasing into supply management and, finally, to the role purchasing plays in improving effectiveness of the entire value chain. Course consists of lectures, discussion and case analysis.

GBUS 453. Transportation and Logistics Management. (3 credits)/GB-OL 453 (non-credit)

The control of physical distribution and inventories; the flow of information, products and cash through integrated supply chains.

GBUS 464. Business to Business Marketing. (3 credits)/GB-OL 464 (non-credit)

Marketing and sales problems associated with manufacturers of industrial products: organization and productivity of the sales force, product-line policies, pricing strategies, buyer requirements, customer service and formal proposals.

GBUS 492. Activity-Based Costing (ABC) and Activity-Based Management (ABM) 1 credit)/GB-OL 492/2 (non-credit)

This course covers the principles and methodology of ABC and ABM. Students will learn the methods needed to implement such systems across the entire value chain of the enterprise, in areas such as production, marketing, support functions, logistics and the supply chain. Examples and cases will be drawn from a variety of industries. The course will teach students the use of the "storyboarding" methodology to document processes and derive cost, quality and cycle time measures. Software used for implementing such systems will be introduced.

GBUS 492. Cost and Performance Management for the Supply Chain (2 credits)/GB-OL 492/1 (non-credit)

This course takes the student through the steps required to effectively develop methods for cost reduction and performance enhancement in the supply chain. The course covers the principles and methodology of Activity-Based Costing (ABC) and provides supply chain examples of Activity-Based Management (ABM) and its use in developing a performance management system. The next focus of the course will be target costing methods and the use of commodity databases to establish target costs for suppliers. The classroom experience is enhanced through the demonstration of ABC software that has been installed at many supplier locations to help them manage costs and provide process based quotes. Finally, the course will demonstrate a web-based, collaborative, performance management system using the Balanced Scorecard.